FVC Technical Support Services

Video Solutions 2

• Group Series releases 4.1.x - not able to set layout on group series on "SVC only" calls (hosted on the RMX only)
• Port List

Voice Solutions 5

• Sound Structure software upgrade Procedure
• Mitel PBX Configuration with Polycom Phones
• Understanding Digit Maps
• VVX - Dual Registration with a PBX for PSTN & Lync
• Polycom phones upgrade

Network Infrastructure 11

• RMX and LYNC
• DMA & COLLABORATION SERVER NOT INTERGRATING WITH EXCHANGE
• RMX capture - network traces
• External SIP Call & H.323 Domain based calling
• RMX capture - Logs

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